Privacy policy
Last Updated: August 23, 2026
At Westbull Furniture, operated by WEST BULL FURNITURE LLC, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
By using our website or placing an order with us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you use our website, contact us, or place an order.
This may include:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Order information
- Product and purchase details
- Information you provide when contacting customer support
- Other information you voluntarily provide to us
We may also automatically collect certain technical information when you visit or use our website, such as information about your browser, device, website interactions, and general usage information.
2. How We Use Your Information
We may use collected information for purposes including:
- Processing and fulfilling orders
- Delivering purchased products
- Providing customer service and support
- Responding to questions and inquiries
- Processing returns, refunds, and exchanges
- Communicating with you about your orders
- Maintaining and improving our website and services
- Detecting, preventing, and addressing fraud, misuse, or security issues
- Complying with applicable legal and regulatory requirements
We use personal information only for legitimate business purposes related to operating and providing our services.
3. Order and Payment Information
When you place an order, information necessary to process and fulfill your purchase may be collected.
Payment information may be processed through the payment method or payment service available during checkout. We do not need access to your complete payment credentials when those details are processed directly by a payment provider.
Please review the applicable payment provider's privacy practices for information about how it handles payment information.
4. Shipping Information
To fulfill and deliver your order, we may use the personal information necessary to arrange shipment and delivery.
This may include your name, shipping address, phone number, email address, order details, and other information necessary for delivery.
5. Customer Support
If you contact our customer support team, we may collect and retain the information you provide so that we can respond to your request and provide assistance.
For example, when requesting a return or exchange, we may ask for your Order Number, contact information, and an explanation of the issue.
Our customer service email is:
6. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support website functionality, remember preferences, understand website usage, and improve the customer experience.
Cookies are small data files that may be stored on your device when you visit a website.
Depending on your browser and device settings, you may be able to control or disable certain cookies. Disabling cookies may affect some website functionality.
7. How We Share Information
We may share personal information when reasonably necessary to operate our business and provide services to you.
This may include sharing information with service providers that assist with:
- Order processing
- Payment processing
- Shipping and delivery
- Website hosting and technology services
- Customer support
- Fraud prevention and security
- Other business operations
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, property, customers, or website.
We do not sell your personal information as part of our ordinary business operations.
8. Data Security
We take reasonable measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
9. Data Retention
We retain personal information for as long as reasonably necessary for legitimate business purposes, including order fulfillment, customer service, accounting, recordkeeping, dispute resolution, fraud prevention, and compliance with applicable legal requirements.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
10. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request access to certain personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Ask questions about how your information is used
- Request information about our handling of your personal information
To make a privacy-related request, please contact us using the information provided below.
We may need to verify your identity before completing certain requests.
11. Children's Privacy
Our website is intended for a general audience and is not directed toward children.
We do not knowingly request or collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.
12. Third-Party Websites
Our website may contain links or references to websites or services operated by third parties.
This Privacy Policy applies only to information collected by Westbull Furniture. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or other circumstances.
When we make changes, we will update the Last Updated date at the beginning of this policy.
We encourage you to periodically review this page for the latest information about our privacy practices.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
Phone: +1 813-644-4702
Email: cs@westbullfurniture.com
Store Business Hours:
- (Mon To Sat): 9 AM–6:30 PM
- Sunday: 9 AM–4:30 PM (EST)