Shipping policy
At Westbull Furniture, we are committed to providing a straightforward and convenient shipping experience for our customers. We offer free shipping on all orders within our applicable delivery areas.
Please review the information below for details about order processing and delivery times.
Free Shipping
Westbull Furniture offers free shipping on all orders.
There are no standard shipping charges for eligible orders.
Order Cut-Off Time
Our daily order cut-off time is: 3:00 PM (GMT-05:00) Eastern Standard Time (New York)
Orders placed before the daily cut-off time will be processed according to our standard handling schedule.
Orders placed after 3:00 PM EST will be processed on the following business day.
Order Handling Time
Our standard order handling time is:1–3 business days (Monday To Sunday).
Handling time refers to the time required to process, prepare, and dispatch an order after it has been placed.
Transit Time
After an order has been processed and shipped, the general transit time is: 4–6 business days (Monday To Sunday)
Transit times are estimates and may vary depending on the destination, carrier, weather conditions, carrier delays, or other circumstances outside our control.
Estimated Total Delivery Time
The estimated total delivery time, including order handling and transit, is:
5–9 business days
This timeframe is an estimate and is not a guaranteed delivery date.
Delivery Time Summary
| Shipping Stage | Estimated Time |
|---|---|
| Order Cut-Off | 3:00 PM EST |
| Handling Time | 1–3 business days |
| Transit Time | 4–6 business days |
| Estimated Total Delivery | 5–9 business days |
| Shipping Cost | Free |
Order Tracking
Once your order has been shipped, tracking information may be provided by email when available.
You can use the tracking information to monitor the progress of your shipment.
Please allow some time for tracking information to become active after the order has been dispatched.
Delivery Delays
Although we work to process and ship orders within the stated timeframes, actual delivery may occasionally take longer due to circumstances outside our control, including:
- Carrier delays
- Severe weather
- Holidays or periods of unusually high shipping volume
- Incorrect or incomplete delivery information
- Transportation disruptions
- Other unforeseen circumstances affecting delivery
If your order is delayed beyond the estimated delivery timeframe, please contact our customer support team for assistance.
Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If you notice that your shipping information is incorrect, please contact us as soon as possible at cs@westbullfurniture.com.
We will make reasonable efforts to assist with address corrections before an order is shipped. However, we cannot guarantee that changes can be made after an order has entered the shipping process.
Damaged Packages or Products
If your order arrives with visible shipping damage or the product inside is damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible after delivery.
We may request photographs of the product, packaging, shipping label, or other information to help us review the issue.
For information about returns, replacements, and refunds, please see our Return & Refund Policy.
Contact Us
If you have questions about shipping, your order, or delivery, please contact us:
Phone: +1 813-644-4702
Email: cs@westbullfurniture.com
Store Business Hours:
- (Mon To Sat): 9 AM–6:30 PM
- Sunday: 9 AM–4:30 PM (EST)